Scam Alert: Phishing E-mail Claiming to be from Butterfield Bank

Fri, 2019-02-08

Once again the Bermuda Police Service would like to remind members of the public to remain vigilant regarding phone calls, e-mails and other correspondence from unknown persons that attempt to obtain personal information or other sensitive data.

The practice is commonly referred to as ‘phishing’.

This misleading e-mail claiming to be from Butterfield Bank – asking recipients to update their security details – was a recent example and resulted in the loss of several thousand dollars from one resident who responded.



From: Butterfield Online <>

Sent: 04 February 2019 4:58 PM

To: Butterfield Online <>

Subject: Important Notice: Our system indicates error on your profile

Dear Customer

Our system indicates error on your profile.

We have placed your profile under scrutiny and urge you to validate details with immediate effect.

Visit any Butterfield branch near you or use our 2mins online validation platform.

Follow here to begin now

Yours Sincerely

Butterfield Limited


It is strongly recommended that such e-mails be ignored.

In addition, residents are reminded that personal information regarding banking details, dates of birth, addresses, phone numbers and computer access are valuable and that this information should never be relayed over the internet or phone to unknown persons.

Any incidents of suspected internet fraud should be reported to the Financial Crime Unit on telephone number 247-1757 or via the e-mail address

Advice on how to avoid and report scams can also be found at

Driver Stable on General Ward After Headquarters Hill Car Crash

At last check this morning (February 8th), the 78 year old man believed to be from Sandys parish who overturned his car on Headquarters Hill, Prospect Devonshire outside of the Police Recreation Club at 1:38pm Wednesday, February 6th – as a result of a suspected medical incident – was listed in stable condition on a general ward at the hospital.

Any witnesses are still encouraged to call the main police telephone number 295-0011.